Gerald B Hfw

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Verified Reviewer
| map-marker Lexington, Kentucky

Ripped off

On 10/13/2023 I looked up tickets for the Keeneland Fall Horse racing meet in Lexington, KY. The first one I found on google search turned out to be TicketCenter.com.

The headline made it look like I was purchasing tickets from Keeneland directly. Having never been there, I agreed to buy 5 tickets, total with fees $275.00. While filling out the purchase form, there was a timer ticking down the time left to purchase. It also stated, "limited availability." I therefore rushed through the purchase process.

A day or two later, I learned that similar tickets as mine could have been purchased directly from Keeneland for $10.00, or Stubhub for $20.00.

I called TicketCenter for a refund, got someone in the Phillipines, who was no help! I was completely a victim of fraud.

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User's recommendation: NEVER BUY TICKETS THROUGH TICKETCENTER.COM

Raneisha Hoa

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Verified Reviewer
| map-marker Pontiac, Michigan

Ticket Center didn't deliver baseball tickets

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TicketCenter Com - Ticket Center didn't deliver baseball tickets

Ticket Center.com charged my credit card and didn't deliver the tickets, nor did they provide basic instructions as how to obtain the baseball tickets!!!

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User's recommendation: Don't use this secondary seller!!!!

Dorothy M Kta

No tickets for a venue tomorrow.

My tickets were to be sent by email on 11/14. The venue is tomorrow and I dont have them.

I called twice. No help given

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Loss:
$1000
Cons:
  • Delay in sending tickets

Preferred solution: Deliver product or service ordered

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Deptford, New Jersey

Refund

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TicketCenter Com - Refund

I requested a refund the same day I purchased tickets to Wicked 11/12 as I found out I could not attend the show . The website states you can get a refund but will be charged $25 fee .

I have texted the company 6 times ! I tried to call the company but you cannot find a phone number to reach anyone

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User's recommendation: DO NOT BUY FROM THIS SITE

Brenda T Jrv

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Verified Reviewer

Did my transaction go through???

I completed all the information needed as far as credit card number, name, and address! My phone statedplease wait!!

I am patiently waiting to see if my transaction went through before reordering!! I do not want to try and reorder, in case the original order goes through.

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Pros:
  • Usually quick and easy
Cons:
  • Tough to resolve problems

Preferred solution: Deliver product or service ordered

Tavita Jzh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I need my richest I both on July 15 2023

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TicketCenter Com - I need my richest I both on July 15 2023

Yes I need where is my ticket for event they sed now my e-mail is invalid. HELP ME PLEASE O SEND ME THE ADRESS FOR IM a GOING I TALK TO SOME PEOPLE

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Loss:
$228

Preferred solution: O need my ticket for September 14 for the show

User's recommendation: Please I need to talk wit one people

FRANK O Lwv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

2 tickets = $339,50 for Oct 1,2023

SF giant game, bought 2 tickets, section 138 row 13. Order #5632****. I wasn't given a bar code.

Afrer paying $339,50 for tickets & $150.00 for parking i couldn't get in no bar code & no seat numbers.

I had to buy 2 more *** tickets for $37.00.

I am requesting you to honorably return the $339,50 to my bank account.

Thank you, Frank Oliveira

oliveira49ers@***.com

707 843 ****

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Preferred solution: Full refund

Theresa W Dxa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I need my money back

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TicketCenter Com - I need my money back
TicketCenter Com - I need my money back - Image 2

They will not return my money

Im a single mother of 7

& I bought some $100 dollar tickets & they sent me some $29 tickets

That I wasnt informed about & I need my money back

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Loss:
$900

Preferred solution: Full refund

User's recommendation: Never order from this company

Anonymous
map-marker Atlanta, Georgia

Refund I never received a refond

I am seeking a refund for tickets. I found to be overpriced and the resale of a private individual that bought all the tickets and place them on their marketplace for an exorbitant amount of money.

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User's recommendation: Never use this company for any reason without thoroughly investimating their practices and policies

Lauren U Hlc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Plymouth, Massachusetts

Check on ticket order

Where are my tickets! I have reservations to englburt Humperdinck at memorial hall Plymouth.

Lauren Umano 774678****

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Anonymous
map-marker Commerce Township, Michigan

TicketCenter.com didn’t provide full instructions on how to obtain the tickets we purchased

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TicketCenter Com - TicketCenter.com didn’t provide full instructions on how to obtain the...

Tickets were not delivered.Ticket center.com didnt even explain how to obtain the tickets we paid $699 for

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User's recommendation: Don’t use this company

Kyah Tga

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Verified Reviewer
| map-marker Riverside, California

Tkts not received, show is tomorrow

My tix were to be delivered by 23SEP. The show is tomorrow!

Their robo CS DEPT is just as inefficient as all the others.

Now i get to spend my su day am on the phone with these idiots! Avoid these folks at all costs!

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Resolved
Anjelina Zvv

Resolved: The worst experience buying tickets from this company!! Crooks

Updated by user Oct 09, 2023

Company fixed the issue and I have been provided with apology. A call center person helped me locate my tickets !

Original review Sep 07, 2023

Bought tickets that the seller did not let me know where my tickets were sent to & only available day before the concert!!

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Loss:
$200
Pros:
  • No pros
Cons:
  • Pricing was inflated & no access to my tickets

Preferred solution: Price reduction

User's recommendation: DO NOT BUY FROM THEM!

Anonymous
map-marker New York, New York

Wrong tickets

I ordered center right seats, I received upper center tickets. Way up.

NOT HAPPY.

I did not want a refund, just wanted the seats I ordered. Customer service would not help me.

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User's recommendation: Not good

Abbygayle Iue
map-marker Pittsburgh, Pennsylvania

Ticket retransfer

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Take a thorough transfer to my account. And I did not respond in time. How do you have tickets re- transfer.

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User's recommendation: Good