Shin Jae P

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Verified Reviewer

Wrong tickets

I waited for you, but you never responded after I gave you my complaint. I want a refund; my seats are all wrong.

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Loss:
$766

Preferred solution: Full refund

Christine M Wlk

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Verified Buyer
|

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Verified Reviewer

Once you purchase tickets, it is confusing to try to get them. I had to purchase extra tickets because the 4 I purchased only showed up as one.

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TicketCenter Com - Once you purchase tickets, it is confusing to try to get them. I had...

When I received the email confirming the purchase of my tickets, it clearly stated that I could add it to my wallet. So I clicked on that when I went to the concert and opened up the wallet, there was only one ticket (see below), even though I purchased four.

I had to go to the box office and re-purchase the other three. Tried calling the office, but was put on hold for 15 minutes.

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Loss:
$303
Cons:
  • Website not easy to maneuver - very expensive

Preferred solution: Partial refund of 3 tickets that were not used

User's recommendation: Go directly to the box office to purchase your tickets. It’s significantly cheaper that way

Peter Bzo

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Verified Reviewer

Ticket issue

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Bought wrong time of day for event.

Ticket centre was more concerned about reading me their conditions of sale than listening to my problem. They were unwilling and inflexible.

The overcharge me and did not mention the rate exchange. In all I paid three times the value of the tickets that I cannot use because I am working.

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Loss:
$379

Preferred solution: Full refund

User's recommendation: Do not deal with Ticket centre

Heli R Sgz

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Verified Reviewer

Cambio de boletos para otro estado

Llamé para cambiar los boletos pero no me pudieron ayudar porque no hablaban español y me dijeron que intentara más tarde.

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Preferred solution: Cambio de boletos para otro estado

Blah blah blah S

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

TICKET CENTER SUCKS

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TicketCenter Com - TICKET CENTER SUCKS
TicketCenter Com - TICKET CENTER SUCKS - Image 2
TicketCenter Com - TICKET CENTER SUCKS - Image 3

MISLEADING WRONG SEATS CANT CANCEL CANT RESELL

STAY AWAY THEY SUCK *** YOU THEY SUCK SO MANY OTHER WAYS TO BUY TICKETS DONT DO IT THEY SUCK

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Loss:
$900
Cons:
  • Suck

Preferred solution: Full refund

User's recommendation: NO NO NO

Anonymous
map-marker Noel, Missouri

I had a problem with my parking pass at the Chris Stapleton concert I paid $121.50 for it and I could not use it

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I was very dissatisfied with my experience and got no resolve on my complaint I would have liked to have gotten a refund for a parking pass that I never got to use

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Anonymous
map-marker Claremont, California

Not enough information telling the public that this not. Company that exchanges your tickets.

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Wanted to reschedule tickets to a Sunday matinee instead of Thursday. An innocent mistake in purchasing the tickets.

Online information should say.

ALL TICKETS ARE FINAL! No exchanges or returns.

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User's recommendation: Read all information very carefully before purchasing

Vilma S Ghg

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Verified Reviewer

This is a scam! These people are re-sellers and you steal money from people. It’s best to buy from TICKET MASTER- Lesson learned!!!

The tickets I bought for the Lionel Richie concert are $139.00 each, and I was charged $363.50. It should be closer to $278.00.

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Loss:
$364

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM TICKET CENTER - these are re-sellers trying to make a PROFIT!!

Anonymous
map-marker Medina, Ohio

Talk to a person

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This is a dishonest company. They sold tickets to an event that wasnt even posted by the venue.

And they told the tickets for an obscene amount of money.

When I saw the event only listed with ticket center, I had mistakenly believed these were the only tickets left and bought them. Ticket center says they will not offer a refund of any kind despite tickets not being on sale anywhere else.

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User's recommendation: Do not use TicketCenter

Deforest Swy

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Refund tickets

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I contacted the company & they wouldn't give our refund to us. They charged double the price for tickets. This is a rip off!

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Preferred solution: Full refund

User's recommendation: Don't buy tickets from them.

Kim B Ixq

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Verified Buyer

I ordered Rolling Stones tickets an got no confirmation

TicketCenter Com - I ordered Rolling Stones tickets an got no confirmation

Not sure if you have my if right email. Money was taken out of my account but no confirmation in my email.

Need to find out if order went through and is confirmed through my email. Kimschlamowitz@***.com. Thank you for your cooperation in . This matter.

Sincerely Kim Blau O trued calling with no avail. I need to get confirmation an ticket status an purchase through my email.

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Loss:
$907

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Pullman, Washington

DID NOT PLACE THE ORDER

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I HAVE SENT MANY EMAILS TO TICKET CENTER. I DID NOT AUTHORIZED THE 2 TICKETS TO DONNY OSMOND IN SPOKANE WA, I CALLED WITHIN THE HOUR AND TALKED TO A MAN AND TOLD ME HE THINKS HE COULD CANCEL THE ORDER SINCE I CALLED RIGHT BACK.

TOLD ME HE GET BACK TO ME AND I NEVER HEARD FROM HIM AGAIN. I WOULD LIKE TO HAVE THIS ORDERED CANCEL AND CREDIT BACK TO MY ACCOUNT.

ALL I WANT IS MY MONEY BACK AND DO NOT KNOW WHY I DO NOT GET HELP

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Ann H Zdt

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Verified Reviewer

Accessing my Funny Girl tickets for March 9, 2024

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I didn't realize it until I hit send that I misspelled my email address in my ticket order for Funny Girl tickets at Playhouse Square on March 9, 2024 at 1:30.. The misspelled email I typed was nyjazzie@***.com and should have been nyjazzie@***.com.

I do not have my order number or contract ID. I used my American Express card to pay for the two tickets which are at Playhouse Square in balcony Y.

Can you correct my order and send to my correct email address at: nyjazzie@***.com. Thank you

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Pros:
  • Easy to use
Cons:
  • Need to pay closer attention to the email verification question

Preferred solution: my mobile tickets for a theatre show in Cleveland Oiho

Sherry H Smn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sacramento, California

I pitched tickets for the grinch and haven’t received the transfer of tickets which had a deadline of 12/27/2023 .

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TicketCenter Com - I pitched tickets for the grinch and haven’t received the transfer of...
TicketCenter Com - I pitched tickets for the grinch and haven’t received the... - Image 2

I havent received ticket transfer that had a deadline of 12/27/2023. The show is dated 12/30/2023 at 7:30pm.

That date is today and I cannot reach anyone bye phone. Every call has been an automated system that doesnt allow any correspondence through text, email, etc.

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User's recommendation: Don’t trust this system of ticket center.com and or any support or confirmation through Safe credit union thestre

Anonymous
map-marker College Station, Texas

No help

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We lost our tickets and we cant get a refund. We called and spoke to three different people and we got no help.

We looked into the email address and it was not there.

So I highly dont recommend using this place. Thank you for reading

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User's recommendation: 0/0

Kenneth K Aps

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation

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TicketCenter Com - Cancellation

I purchased two tickets before I checked with my wife only to find that we will be traveling on the date of the performance. I cannot contact anyone to cancel my tickets.

Im happy to pay a cancellation fee if someone would contact me. There phone did not ring.

View full review
Loss:
$518
Pros:
  • First on the website
Cons:
  • Are more expensive than ticketmaster for the same performance

Preferred solution: Full refund

User's recommendation: Do NOT use this broker!

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