Christine M Wlk

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Once you purchase tickets, it is confusing to try to get them. I had to purchase extra tickets because the 4 I purchased only showed up as one.

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TicketCenter Com - Once you purchase tickets, it is confusing to try to get them. I had to...
When I received the email confirming the purchase of my tickets, it clearly stated that I could add it to my wallet. So I clicked on that when I went to the concert and opened up the wallet, there was only one ticket (see below), even though I purchased four. I had to go to the box office and re-purchase the other three. Tried calling the office, but was put on hold for 15 minutes.
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Loss:
$303
Cons:
  • Website not easy to maneuver - very expensive

Preferred solution: Partial refund of 3 tickets that were not used

User's recommendation: Go directly to the box office to purchase your tickets. It’s significantly cheaper that way

Blah blah blah S

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Verified Buyer

TICKET CENTER SUCKS

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TicketCenter Com - TICKET CENTER SUCKS
TicketCenter Com - TICKET CENTER SUCKS - Image 2
TicketCenter Com - TICKET CENTER SUCKS - Image 3
MISLEADING WRONG SEATS CANT CANCEL CANT RESELL STAY AWAY THEY SUCK *** YOU THEY SUCK SO MANY OTHER WAYS TO BUY TICKETS DONT DO IT THEY SUCK
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Loss:
$900
Cons:
  • Suck

Preferred solution: Full refund

User's recommendation: NO NO NO

Deforest Swy

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Refund tickets

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I contacted the company & they wouldn't give our refund to us. They charged double the price for tickets. This is a rip off!
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Preferred solution: Full refund

User's recommendation: Don't buy tickets from them.

Kim B Ixq

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Verified Buyer

I ordered Rolling Stones tickets an got no confirmation

TicketCenter Com - I ordered Rolling Stones tickets an got no confirmation
Not sure if you have my if right email. Money was taken out of my account but no confirmation in my email. Need to find out if order went through and is confirmed through my email. Kimschlamowitz@***.com. Thank you for your cooperation in . This matter. Sincerely Kim Blau O trued calling with no avail. I need to get confirmation an ticket status an purchase through my email.
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Loss:
$907

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Pullman, Washington

DID NOT PLACE THE ORDER

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I HAVE SENT MANY EMAILS TO TICKET CENTER. I DID NOT AUTHORIZED THE 2 TICKETS TO DONNY OSMOND IN SPOKANE WA, I CALLED WITHIN THE HOUR AND TALKED TO A MAN AND TOLD ME HE THINKS HE COULD CANCEL THE ORDER SINCE I CALLED RIGHT BACK. TOLD ME HE GET BACK TO ME AND I NEVER HEARD FROM HIM AGAIN. I WOULD LIKE TO HAVE THIS ORDERED CANCEL AND CREDIT BACK TO MY ACCOUNT. ALL I WANT IS MY MONEY BACK AND DO NOT KNOW WHY I DO NOT GET HELP
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Ann H Zdt

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Verified Reviewer

Accessing my Funny Girl tickets for March 9, 2024

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I didn't realize it until I hit send that I misspelled my email address in my ticket order for Funny Girl tickets at Playhouse Square on March 9, 2024 at 1:30.. The misspelled email I typed was nyjazzie@***.com and should have been nyjazzie@***.com. I do not have my order number or contract ID. I used my American Express card to pay for the two tickets which are at Playhouse Square in balcony Y. Can you correct my order and send to my correct email address at: nyjazzie@***.com. Thank you
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Pros:
  • Easy to use
Cons:
  • Need to pay closer attention to the email verification question

Preferred solution: my mobile tickets for a theatre show in Cleveland Oiho

Sherry H Smn

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Verified Reviewer
| map-marker Sacramento, California

I pitched tickets for the grinch and haven’t received the transfer of tickets which had a deadline of 12/27/2023 .

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TicketCenter Com - I pitched tickets for the grinch and haven’t received the transfer of...
TicketCenter Com - I pitched tickets for the grinch and haven’t received the transfer of... - Image 2
I havent received ticket transfer that had a deadline of 12/27/2023. The show is dated 12/30/2023 at 7:30pm. That date is today and I cannot reach anyone bye phone. Every call has been an automated system that doesnt allow any correspondence through text, email, etc.
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User's recommendation: Don’t trust this system of ticket center.com and or any support or confirmation through Safe credit union thestre

Anonymous
map-marker College Station, Texas

No help

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We lost our tickets and we cant get a refund. We called and spoke to three different people and we got no help. We looked into the email address and it was not there. So I highly dont recommend using this place. Thank you for reading
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User's recommendation: 0/0

Kenneth K Aps

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Cancellation

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TicketCenter Com - Cancellation
I purchased two tickets before I checked with my wife only to find that we will be traveling on the date of the performance. I cannot contact anyone to cancel my tickets. Im happy to pay a cancellation fee if someone would contact me. There phone did not ring.
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Loss:
$518
Pros:
  • First on the website
Cons:
  • Are more expensive than ticketmaster for the same performance

Preferred solution: Full refund

User's recommendation: Do NOT use this broker!

Cyndi C Fox

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Verified Reviewer
| map-marker Shelburne, Vermont

Overpaid for tickets

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I purchased the tickets by mistake and they ere completely overpriced. G.A. tickets on the venue website $45 the same were $109 on this site. I called to cancel and the refuse to cancel the order, but all I get is a receipt with the location and price, not the actual seat tickets. Always watch where you are purchasing tickets from.
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Anonymous
map-marker New Bremen, Ohio

Wrong email

terrible experience will never use this website to purchase anything but cus serv was good. dont want to spent 506 dollars to not see the show
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Sandra M Hqk

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Verified Reviewer

Price

I purchased 2 Tickets for the game at Tri city Toyota center the price was $69 ea, why am I being charged 185?
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Preferred solution: Price reduction

Larrissa Csv
map-marker Seward, Nebraska

What my tickets for Glenn Miller in Lincoln Nebraska

I thought I purchased tickets there from you yesterday, but do not have the tickets and then you say I get a 10% on other tickets I just want to get the tickets in my hand. Are you a scam?
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Yvette L Kvi

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Verified Reviewer

Overpaid for tickets

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I purchased tickets for $380 because my nephew really wanted to go to this concert for his birthday The tickets were delivered today and I saw the tickets were $59 apiece. Which makes them 120 for two it is a complete rip off and charge to do that to somebody.
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Loss:
$260
Pros:
  • Always have tickets available
Cons:
  • Complete rip off

Preferred solution: Price reduction

Max G Kia

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Verified Reviewer

Time of concert

I selected the wrong time when I was purchasing the tickets. I want the earlier time for the concert. I want to change it
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Preferred solution: The 6pm show

Aleta N

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Verified Reviewer

Refund on ticket

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My son & nephew was on my phone when they purchased the Bengal/Browns tickets. It was WITHOUT my permission. I would never have indulged them at that kind of money for any reason. I couldn't afford it anyway! Order #5863****
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Loss:
$645
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: BEWARE! Shop from reputable ticket companies

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